Terms of service
SLB COSMETICS TERMS & CONDITIONS
1. Introduction
Welcome to SLB Cosmetics. By accessing and using our website and purchasing our products, you agree to be bound by the following terms and conditions. Please read these carefully before placing an order. If you do not agree to all the terms and conditions outlined below, you may not access the website or use any services.
Any new features or tools that are added to the current store shall also be subject to these Terms and Conditions. You can review the most current version of the Terms and Conditions at any time on this page. We reserve the right to update, change, or replace any part of these Terms and Conditions by posting updates and changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and Services to you.
2. Eligibility
By using this website, you affirm that you are at least 18 years of age or are accessing the site under the supervision of a parent or legal guardian.
You may not use our products for any illegal or unauthorized purpose, nor may you, in the use of the service, violate any laws in your jurisdiction (including but not limited to copyright laws).
3. Product Availability & Pricing
SLB Cosmetics reserves the right to modify, discontinue, or update product offerings and pricing at any time without prior notice.
All prices are listed in CAD unless otherwise stated. We are not responsible for typographical errors or inaccuracies in product descriptions, pricing, or availability.
4. Orders & Payment
Orders are subject to acceptance and availability. SLB Cosmetics reserves the right to cancel or refuse any order at its sole discretion. Payments must be made in full at the time of purchase.
We accept the following payment methods:
- Credit Cards
- Debit Cards
- Other methods as specified at checkout
We reserve the right to refuse or cancel orders that appear to be placed by resellers, distributors, or unauthorized parties.
5. Shipping & Delivery
We strive to process and ship orders promptly. Shipping times vary based on location and selected shipping method.
SLB Cosmetics is not responsible for delays caused by shipping carriers or customs processing. Once an order is shipped, we are not liable for lost, stolen, or delayed packages.
Please ensure that all shipping information provided is accurate. SLB Cosmetics is not responsible for issues arising from incorrect shipping details.
6. Refund & Return Policy
SLB Cosmetics is committed to providing high-quality makeup products. Due to the nature of cosmetics and for hygiene reasons, all sales are final. We do not offer refunds, returns, or exchanges once an order has been placed.
In the rare event that you receive a defective or incorrect item, you must contact our customer service team at contact@slbcosmetics.com within 24 hours of delivery. You must provide:
- Your order number
- Clear photos of the product and packaging
To be eligible for a resolution, the product must arrive defective upon receipt. SLB Cosmetics is not responsible for issues that arise after the product has been opened or used.
We encourage customers to carefully review product descriptions and shade guides before making a purchase. For any inquiries or concerns, please contact our support team before completing your order.
7. Intellectual Property
All content, including but not limited to text, images, logos, product descriptions, and design elements, is the intellectual property of SLB Cosmetics. Unauthorized use, reproduction, or distribution of this content is strictly prohibited without express written permission from SLB Cosmetics.
8. Limitation of Liability
SLB Cosmetics is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our products or website.
Our liability is limited to the amount paid for the purchased product. SLB Cosmetics is not responsible for any allergic reactions or skin sensitivities that may arise from product use. Please review product ingredients carefully before use.
9. Privacy Policy
Your privacy is important to us. We collect and store personal information solely for the purpose of order fulfillment and customer service.
SLB Cosmetics does not share, sell, or distribute customer information to third parties without consent, except as required by law.
By using this website and providing your information, you consent to our collection, use, and storage of your information in accordance with our Privacy Policy.
10. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of the Province of Ontario and the laws of Canada applicable therein.
Any disputes or claims arising out of these terms shall be resolved exclusively in the courts of Ontario, Canada.
11. Contact Information
For any questions regarding these terms, please contact us at:
SLB Cosmetics
Email: contact@slbcosmetics.com